There are many business opportunities in Allentown, PA. As such, you should take advantage of the population seeking accommodation while they are on their errands. The best you can give them is unique bed and breakfast Allentown pa Services. You should do a thorough research on what systems you will have to put in place. You must also identify the number of employees that you shall need and, the tasks that each of them will be performing.
Your employees must have a culture of keeping time especially when they work in shifts. Before the night team leaves, they should ensure that all the utensils that were used over the night have been cleaned. The morning team will come in and prepare the morning meal for the guests. If any of the guests has a special food request, the kitchen staff should beware of it.
This business requires cleanliness in every area. The cooking area, dining place and the rooms must be clean always. When a customer uses bed sheets, they must be cleaned and not used by the next room occupant. This will create a bad image and tint the name of your business. There are customers who cannot stand dirt especially when they have dearly paid for the services.
If a theft case happens, you should hold the associated employee accountable and let him return the item or pay for the loss caused. This is why installing surveillance cameras in your rooms are very essential. The cameras will help you confirm that indeed the employee stole the item, because some clients may be lying for their own interests.
When you go to a new place, you are able to learn things at a glance. The customer can look at the way you serve a guest and he walks away without saying a thing. Therefore, all clients must be treated equally despite the amount of money they are paying you. The same person who pays a small amount can show up next time and seek the most expensive services.
The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.
The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.
Above all the duties, customer care should be a priority. Treat your customer well so that the next time he comes to the city, he will come to seek your services again. Your employees must be taught on how to receive and handle the guests.
Your employees must have a culture of keeping time especially when they work in shifts. Before the night team leaves, they should ensure that all the utensils that were used over the night have been cleaned. The morning team will come in and prepare the morning meal for the guests. If any of the guests has a special food request, the kitchen staff should beware of it.
This business requires cleanliness in every area. The cooking area, dining place and the rooms must be clean always. When a customer uses bed sheets, they must be cleaned and not used by the next room occupant. This will create a bad image and tint the name of your business. There are customers who cannot stand dirt especially when they have dearly paid for the services.
If a theft case happens, you should hold the associated employee accountable and let him return the item or pay for the loss caused. This is why installing surveillance cameras in your rooms are very essential. The cameras will help you confirm that indeed the employee stole the item, because some clients may be lying for their own interests.
When you go to a new place, you are able to learn things at a glance. The customer can look at the way you serve a guest and he walks away without saying a thing. Therefore, all clients must be treated equally despite the amount of money they are paying you. The same person who pays a small amount can show up next time and seek the most expensive services.
The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.
The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.
Above all the duties, customer care should be a priority. Treat your customer well so that the next time he comes to the city, he will come to seek your services again. Your employees must be taught on how to receive and handle the guests.
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